{"id":179,"date":"2022-01-17T10:48:10","date_gmt":"2022-01-17T09:48:10","guid":{"rendered":"https:\/\/www.quaicentral.najeti.fr\/?page_id=179"},"modified":"2025-12-30T09:30:41","modified_gmt":"2025-12-30T08:30:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.quaicentral.najeti.fr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\/ FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you have a question about the hotel, your reservation or your future stay?
Perhaps your answer is here! If not, don't hesitate to contact us by phone or e-mail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The hotel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you have a car park?<\/strong><\/p>

Public pay parking is available less than 100 metres from the hotel. The hotel has a drop-off point in front of the entrance.<\/p>

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Do you have smoking rooms?<\/strong><\/p>

All rooms in our hotel are non-smoking. Ashtrays are available in front of the hotel and on the terrace.<\/p>

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I have a baby, does the hotel have adequate facilities?<\/strong><\/p>

We can provide a baby cot in the room, on request at the time of booking, and subject to availability.<\/p>

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Is the hotel suitable for people with reduced mobility?<\/strong><\/p>

Our establishment has a number of rooms designed to enable people with reduced mobility to make the most of their stay. Access to the rooms, bar and restaurant is by lift, and there are no stairs outside the establishment.<\/p>

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Can I eat at the hotel?<\/strong><\/p>

Quai Central has a restaurant on the 5th floor.th<\/sup> floor with its terrace overlooking the rooftops of Tourcoing. \u00a0<\/p>

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Does the hotel have a bar?<\/strong><\/p>

Our bar is located at 5th<\/sup> on the rooftop floor of the hotel. It features a terrace overlooking the rooftops of Tourcoing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The stay<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What are the departure and arrival times?<\/strong><\/p>

Arrivals at the hotel are from 4pm and departures until 11am.<\/p>

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I will be arriving after 11pm, how do I get my room card back?<\/strong><\/p>

We have a 24-hour presence. Our night receptionist can welcome you at any time.<\/p>

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What time is breakfast?<\/strong><\/p>

Accessible de 06h00 \u00e0 10h00 la semaine et jusqu\u2019\u00e0 10h30 le week-end, le petit-d\u00e9jeuner est au tarif de 16\u20ac par personne.<\/span><\/p>

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Do you accept pets? What is the rate?<\/strong><\/p>

Pets are allowed in the hotel, but must be kept on a lead when out and about. The supplement for a pet is \u20ac15 per night.<\/p>

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Do you have an internet connection at the hotel? Is it free?<\/strong><\/p>

You can enjoy free Wi-Fi (fibre) throughout the hotel.<\/p>

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What do I do if I forget something in my room? <\/strong><\/p>

You can contact our team who will send you the forgotten item in exchange for delivery charges.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The prices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Are tourist taxes included in the price?<\/strong><\/p>

La taxe de s\u00e9jour est en suppl\u00e9ment de 1,76\u20ac par jour et par personne.<\/p>

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Why do you need my credit card information?<\/strong><\/p>

The bank details are only used as a guarantee in case you do not come or cancel late. This guarantee is cancelled when you leave.<\/p>

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When and how will I pay for my stay?<\/strong><\/p>

You can pay for your stay at the time of your departure with the following means of payment: credit card, holiday vouchers, cash.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\/ FAQ Vous vous posez une question \u00e0 propos de l’h\u00f4tel, de votre r\u00e9servation ou de votre futur s\u00e9jour ?Votre r\u00e9ponse se trouve peut-\u00eatre ici ! Si tel n’est pas le cas, n’h\u00e9sitez pas \u00e0 prendre contact par t\u00e9l\u00e9phone ou mail. L’h\u00f4tel Avez-vous un parking ? Un parking public payant se trouve \u00e0 moins de […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-179","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.quaicentral.najeti.fr\/en\/wp-json\/wp\/v2\/pages\/179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.quaicentral.najeti.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.quaicentral.najeti.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.quaicentral.najeti.fr\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.quaicentral.najeti.fr\/en\/wp-json\/wp\/v2\/comments?post=179"}],"version-history":[{"count":58,"href":"https:\/\/www.quaicentral.najeti.fr\/en\/wp-json\/wp\/v2\/pages\/179\/revisions"}],"predecessor-version":[{"id":6038,"href":"https:\/\/www.quaicentral.najeti.fr\/en\/wp-json\/wp\/v2\/pages\/179\/revisions\/6038"}],"wp:attachment":[{"href":"https:\/\/www.quaicentral.najeti.fr\/en\/wp-json\/wp\/v2\/media?parent=179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}